Most movers say "fully insured." We let you download the actual certificates. Every policy below is current and verifiable.
If something we do damages your property, you're protected up to $1M per occurrence — $2M aggregate.
Your stuff is insured while it's on our trucks — covering loading, transport, and unloading.
Every crew member is W-2 with full California workers' comp. You're never on the hook for an on-site injury.
Legally permitted to move household goods in California — verifiable on the CPUC public registry.
A financial guarantee that we operate within California's mover regulations — eligible claims paid by the surety.
Many high-rises and HOAs require an ACORD 25 listing them as additional insured. We issue these free of charge — usually same business day.
How do I verify your CPUC license?
Visit cpuc.ca.gov and search for permit number Cal-T-0192847. You should see "Diamond Hands Moving, LLC" with active status.
What's covered if you damage something?
Released-value protection (the federal standard, $0.60/lb) is included on every move. Cargo insurance picks up larger claims, and our $1M general liability policy covers damage to your home itself (walls, floors, fixtures). Full-value protection upgrades are available at booking.
Are crew members W-2 employees?
Yes. Every Diamond Hands crew member is a W-2 employee covered by California workers' compensation. We do not use day-laborers or 1099 contractors on jobs.
Why does the surety bond matter?
California requires household-goods movers to carry a $50K surety bond. It's a financial guarantee that the company operates lawfully — and a recourse path for customers if something goes seriously wrong.